Okaou is a physical card with a QR code that links to a child’s secure online profile. If your child gets lost, someone can scan the code to quickly access contact details and help reunite you.

Each Okaou card has a QR code. When someone scans it, they are guided to a secure page where they can contact the child’s parents or guardians instantly.

Not completely. The person who scans the Okaou card needs an internet connection to open your child’s profile and contact you. However, your child does not need internet, a phone, or a battery — only the person helping them does.

Okaou works using a QR code that opens a secure page online, so without internet, that page can’t load.

You’re paying for the secure system that runs behind Okaou. This includes:

• Private call and message routing so strangers can reach you without seeing your real phone number
• Secure storage of call recordings and message logs in your Parent Portal
• Hosting and protecting your child’s profile
• Keeping everything online, monitored, and available 24/7

In short, you’re paying for the infrastructure that makes the card actually work, safely and reliably.

We don’t recommend washing the card on purpose. But if it’s accidentally washed or put in the dryer, it should be just fine.

There are no electronics or batteries inside the card, so water won’t damage it. As long as the QR code is still readable, the card will keep working.

No problem. You can simply deactivate the card or mark it as "Lost" from your Parent Portal so it can no longer be used.

Then you can link a new card to your child’s existing profile. Your child’s information and subscription stay the same — you’re just replacing the physical card.

No. The child does not need a phone, a battery, or an app. Only the person helping needs to scan the QR code.

Yes. You can update contacts, information, and preferences anytime from the Parent Portal.

The card can be kept in a backpack, jacket, pencil case, or wallet — anywhere easy to find.

Only the information you choose to share is shown. This can include things like your child’s first name and the contact buttons to reach you.

Your phone number, address, and any other sensitive information are never shown publicly. You stay in full control of what appears on your child’s profile and can change it anytime from your Parent Portal.

Only someone who scans your child’s Okaou card can access the profile. There is no public directory and no way to search for your child.

And even then, they only see the information you chose to share. You stay in full control and can change or remove that information at any time.

Yes. Calls and messages that go through Okaou are securely logged and are only made available in your Parent Portal. This lets you see what happened if your child ever needed help.

Your information stays private, and these records exist only to give you peace of mind and transparency.

No. Your phone number is never shown on the card or on your child’s profile.

When someone scans the Okaou card, calls and messages are routed through Okaou’s secure system, so your real number always stays private.

View our Behind the Scenes Section

Nothing bad happens. The scanner can only see the information you chose to share, and they cannot see any private phone numbers or contact you directly.

Calls and messages always go through Okaou’s secure system, so your personal contact info stays protected. And you can change or remove information at any time from your Parent Portal.

No. Your personal phone number and information are never shown. The system connects people securely without exposing your data.

When the activation or subscription expires, your child’s profile becomes inactive. The card will no longer open the profile.

Nothing is deleted. Your child’s information stays saved in your Parent Portal. To make the card work again, you simply need to renew the activation or subscribe again.

The subscription costs $9.99 per year per child.

If you purchase a card that includes 1 year of activation, the subscription is 50% off ($5.00) compared to buying it separately through the Parent Portal.

Yes and no.

If you purchased a card that includes 1 year of profile activation, it does not auto-renew. It will simply expire at the end of the year. To reactivate your child’s profile, you’ll need to purchase another activation or subscribe through the Parent Portal.

If you purchased the subscription through the Parent Portal, it does auto-renew to keep your child’s profile active without interruption.

You can cancel anytime from your Parent Portal. If you cancel your subscription, you will keep access until the end of the period you already paid for, but no further payments will be charged.

The subscription is per child (per profile), not per physical card.

If you have multiple Okaou Cards or Okaou Minis for the same child, they can all be linked to the same profile and covered by a single subscription.

Yes. A subscription is required to activate your child’s Okaou profile and make the card fully functional.

Without an active subscription, the profile cannot be accessed when someone scans the card, and calls or messages cannot be routed. The subscription is what powers the secure system behind the card.

No. Without an active subscription, the card cannot access your child’s profile and cannot route calls or messages.

The subscription is what powers the secure system behind the card and keeps everything running safely in the background.

The subscription pays for the secure system that makes Okaou work. It runs the private call and message routing so strangers can contact you without ever seeing your real phone number.

It also securely stores call recordings and message logs in your Parent Portal, so you can review what happened if your child ever needed help.

On top of that, it keeps your child’s profile hosted, protected, and available 24/7. In short, the subscription is what keeps everything running safely in the background

Just like calls, messages go through Okaou’s secure system. The person helping your child sends a message to an Okaou number, not to your real phone number.

Okaou then securely forwards that message to you. This way, both sides can communicate without ever seeing each other’s real phone numbers.

When someone scans your child’s Okaou card, they don’t get your real phone number. Instead, Okaou connects the call through its secure system.

The caller dials a temporary Okaou number, and Okaou forwards the call to you. This way, both sides can talk, but the caller never sees your real phone number.

Yes. Calls that go through Okaou are recorded and saved securely in your Parent Portal.

This is meant to give you peace of mind and transparency, so you can review what happened if your child ever needed help.